f996 Terms and Conditions

1. General Terms and Applicability

Welcome to the f996 platform. These terms and conditions ("Terms") apply to the use of f996 and all its services. By visiting the f996 website, creating an account, or using any service on the platform, you are considered to have fully agreed to these Terms.

These Terms form a legally binding agreement. If you do not agree with any part of these Terms, please refrain from using f996's services.

f996 reserves the right to modify these Terms, in part or in full, at any time. Continued use of the platform after any changes will be considered as your acceptance of the updated Terms.

2. Account Registration and Eligibility

To open an account and use f996's services, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be a resident of a country or region where online betting is legal or not legally prohibited.
• Each individual may create only one account.
• All information provided during registration must be true, accurate, and complete.
• You must register under your own name — registering on behalf of someone else or under a false identity is strictly prohibited.

If f996 determines that a user has violated any of the above conditions, that account will be closed immediately and all balances may be forfeited.

2.1 Family and Institutional Accounts

Multiple members of the same household may create separate accounts using the same device or internet connection, but the relevant circumstances must be communicated to f996 support in advance. f996 reserves the right to conduct additional verification procedures in such situations.

3. Age Verification and Identity Confirmation

f996 is committed to responsible gaming. We therefore reserve the right to verify the age and identity of all users. f996 may request the following documents at any time:

• A copy of the National ID (NID) or passport.
• Documents proving current address (utility bill, bank statement, etc.).
• Screenshots or documents confirming ownership of the payment method.

Failure to provide the requested documents may result in the account being temporarily suspended or closed, and any pending withdrawals may be withheld.

4. Account Security and Responsibility

Ensuring the security of your f996 account is entirely your responsibility. Please follow the guidelines below:

• Keep your password strong and confidential.
• Never share your login details with any third party.
• Always log out after using a public or shared device.
• If you notice any unusual activity on your account, notify f996 support immediately.

f996 will not be liable for any loss resulting from unauthorized access or third-party use. All activity carried out on an account will be considered the account holder's activity.

4.1 Multiple Accounts Prohibited

Each user may operate only one account. If anyone creates multiple accounts, all accounts will be cancelled and any accumulated bonuses or balances may be forfeited.

5. Deposit and Withdrawal Policy

All financial transactions on f996 are conducted in Bangladeshi Taka (৳). Our payment methods and limits are described below:

5.1 Deposits

• Minimum deposit amount: ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposits are generally credited to the account instantly.
• No additional charges apply for deposits.

5.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment account from which the deposit was made.
• Withdrawals may be delayed until identity verification is complete.

5.3 Transaction Cancellation

f996 reserves the right to suspend or cancel any transaction due to suspected fraud, anti-money laundering requirements, or regulatory obligations. The relevant user will be notified as quickly as possible in such cases.

6. Bonuses and Promotional Offers

f996 offers various bonuses and promotional offers from time to time. The general terms and conditions for these offers are described below:

6.1 Welcome Bonus

Newly registered members will receive a welcome bonus of up to 200% on their first deposit, up to a maximum of ৳5,000. The wagering or turnover requirement for this bonus is 10 times (10x).

• The bonus amount cannot be withdrawn directly as cash.
• Bonuses may only be used on eligible games.
• Each bonus offer applies only once per account.
• If the required turnover is not completed, the bonus and any associated winnings may be forfeited.

6.2 VIP and Cashback Program

f996's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier offers a weekly cashback benefit:

• Bronze: weekly cashback up to 0.2%.
• Silver: weekly cashback up to 0.4%.
• Gold: weekly cashback up to 0.6%.
• Platinum: weekly cashback up to 0.8%.

The rules and criteria for advancing VIP tiers are determined by f996. Contact the support team for more details.

6.3 Bonus Abuse

If f996 determines that a user is abusing bonus benefits or gaining an advantage through fraudulent means, the bonus will be withdrawn from that account and f996 reserves the right to close the account.

7. Betting and Gaming Rules

All betting and gaming activities on f996 are governed by the following general rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game or round is left incomplete due to a technical error, f996 reserves the right to cancel or restart that round.
• f996's server logs will be considered final when verifying game results.
• For cricket betting, the official results of various tournaments including BPL, T20 World Cup, and IPL are followed.
• If a suspicious betting pattern is detected, f996 reserves the right to cancel that bet and conduct an investigation.

7.1 Game Software and Fair Play

All games on f996 are provided by trusted and reputable game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. All games guarantee fair and random outcomes.

8. Prohibited Activities

The following activities are strictly prohibited on the f996 platform:

• Using the platform for fraud, deception, or money laundering.
• Attempting to influence game results through software bots, automated tools, or any dishonest method.
• Creating multiple accounts to claim bonus benefits more than once.
• Attempting unauthorized access to another user's account.
• Attempting to introduce hacking, malware, or viruses into f996's systems.
• Operating an account on behalf of a minor or involving a minor.
• Identifying a technical error or bug and intentionally exploiting it for gain.

9. Account Suspension and Closure Policy

f996 reserves the right to suspend or permanently close an account in the following circumstances:

9.1 Closure at f996's Initiative

• Serious or repeated violations of these Terms.
• Registration using false or misleading information.
• Failure to complete age verification or identity confirmation.
• Suspicious financial activity or potential money laundering.
• Extended inactivity (generally more than 12 months).

9.2 Closure at the User's Initiative

You may contact f996 support at any time to request closure of your account. An opportunity to withdraw any outstanding balance will be given before the account is closed, however the withdrawal will only be processed after all security verification procedures are completed.

10. Privacy and Data Protection

f996 places the highest importance on the privacy of users' personal information. Our detailed policy on data collection, storage, and use is described on our Privacy Policy page.

In brief, f996:

• Does not sell users' personal information to third parties.
• Uses information to improve services and meet legal obligations.
• Stores all data with SSL encryption and on secure servers.
• Complies with applicable privacy laws and regulations.

11. Responsible Gaming

f996 believes that gaming is a form of entertainment, not a source of income. We ask all users to play responsibly.

• Only play with money you can afford to lose.
• Avoid betting while drinking alcohol or under mental stress.
• Set daily or weekly betting limits for yourself.
• If you notice signs of gaming addiction, take a break immediately and seek professional help.

f996 offers account suspension or self-exclusion at users' request. Visit our Responsible Gaming page for more details.

12. Dispute Resolution

If any dispute arises between f996 and a user, the following process will be followed:

12.1 Initial Complaint

First, contact the support team and describe the issue. Our support team is available 24/7 to assist in Bengali.

12.2 Formal Complaint

If the support team fails to resolve the issue within 7 working days, you may submit a formal complaint. In that case, email [email protected] with a detailed description of the complaint, relevant screenshots, and account information.

12.3 Finality of Decision

Regarding game results, f996's server logs and records will be considered final evidence. Game results cannot be cancelled or changed unless there is proof of a technical error.

13. Right to Modify Terms

f996 reserves the right to change, amend, or update these terms and conditions at any time. Changes will:

• Take effect from the date they are published on the website.
• Users may be notified by email in the case of significant changes.
• Continued use of the platform after changes will be considered acceptance of the new terms.

Therefore, it is advised to visit this page regularly to stay updated on the latest terms and conditions.

14. Contact & Support

If you have any questions or comments about these terms and conditions, please contact us through the following:

• 24/7 Live Chat: Use the website's live chat for instant support in Bengali.
• Email: [email protected]

Our support team is available 7 days a week, 24 hours a day, according to Bangladesh Standard Time (BST, UTC+6).