f996 Privacy Policy

f996 (https://f996.cam) is a trusted online betting and casino platform for users in Bangladesh. We believe your personal information is a valuable asset, and ensuring its protection is one of our core responsibilities. This Privacy Policy ("Policy") describes how f996 collects, stores, processes, and safeguards information from users of our platform.

By using our platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you are requested to refrain from using our services.

1. Definitions and Scope of This Policy

In this Privacy Policy, "f996", "we", and "our" refer to the f996 platform and its operating entity. "You" and "user" refer to any person who accesses our services through the f996 website, mobile app, or any other digital channel.

This Policy applies to:

• Use of the f996 website (https://f996.cam);
• The account registration and login process;
• Any financial transactions;
• Communications with us through customer support or live chat;
• Participation in bonus, promotion, or reward programs.

2. Information We Collect

f996 collects two types of information — information provided directly by the user, and information collected automatically.

A. Information You Provide Directly

When you open an account on f996, make a deposit or withdrawal, or contact our support team, you provide the following information:

• Full name (in Bengali or English);
• Date of birth (for age verification);
• Email address;
• Mobile number;
• Residential address;
• Payment information (such as: bKash number, Nagad number, bank account details);
• Government-issued identification details for identity verification (such as: national ID card number).

B. Automatically Collected Information

When you browse our platform, certain information is collected automatically:

• IP address and device identifier information;
• Browser type and version;
• Operating system information;
• Date, time, and duration of site visits;
• Which pages were viewed and which links were clicked;
• Referral source (where you came from before visiting our site).

3. Purpose of Using Your Information

f996 uses your information for the following legitimate purposes:

A. Account and Identity Verification

We use your personal information to create, manage, and secure your account. Age verification (to confirm you are 21+) and identity verification are also part of this process.

B. Processing Financial Transactions

Payment information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit and withdrawal amount is ৳500, and the accuracy of your information is essential for completing these transactions.

C. Customer Service and Support

Our 24/7 Bengali-language live chat support team may access your account information to resolve your issues.

D. Promotions and Bonus Offers

Your contact information may be used to deliver our welcome bonuses, cashback offers, and other promotional benefits to you.

E. Security and Fraud Prevention

Information is analyzed to ensure account security, detect unauthorized access, and prevent fraudulent activity.

F. Compliance with Legal Obligations

Information may be used or disclosed where necessary to comply with applicable laws, regulations, or directions from regulatory authorities.

4. Data Storage and Security

f996 applies industry-standard security measures to protect your personal information. Our platform is secured with SSL (Secure Sockets Layer) encryption technology, which encrypts all data transfers between your browser and our servers.

We employ the following technical and administrative security measures:

• All sensitive data is protected by AES-256 encryption;
• Payment information is handled in accordance with PCI-DSS standards;
• Server access is strictly controlled and available only to authorized personnel;
• Regular security audits and penetration testing;
• Account protection through two-factor authentication (2FA);
• 24/7 monitoring for suspicious activity.

Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. Even after account closure, certain information may be retained for a specified period to meet legal obligations, resolve disputes, or enforce our agreements.

5. Sharing Information with Third Parties

f996 does not sell your personal information or rent it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

A. Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These organizations operate under their own privacy policies.

B. Technology Providers

Gaming software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Ezugi, and others) may access limited information to operate their games on our platform.

C. Legal Requirements

If we are required to disclose information due to a court order, government directive, or legal obligation, we are bound to do so. In such cases, we will attempt to notify you to the extent permitted by law.

D. Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance.

6. Cookie Policy

f996 uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the platform to function properly. They are essential for maintaining login sessions and ensuring security.
• Functional Cookies: These cookies are used to remember your preferences and provide a personalized experience.
• Analytics Cookies: These cookies help analyze site usage and improve our services.

You can control or reject cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

7. Your Rights and Controls

f996 respects your privacy rights. You have the following rights:

• Right to Access: You may request a copy of the information we hold about you at any time.
• Right to Rectification: If your information is incorrect or incomplete, you may request a correction.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted. However, some information may not be deletable due to legal obligations.
• Right to Restrict Processing: In some cases, you may request that the processing of your information be restricted.
• Right to Data Portability: You may request that your information be provided in a structured, readable format.
• Right to Opt Out of Marketing: You may opt out of our marketing emails or messages at any time.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

8. Children's Privacy Protection

f996 is a betting and gaming platform for adults only. Our services are intended solely for individuals aged 21 or older. We do not knowingly collect any personal information from anyone under the age of 21.

If we become aware that a minor is using our services, we will immediately close the relevant account and delete all information associated with that person. Parents and guardians are requested to monitor their children's online activity.

9. Changes to the Privacy Policy

f996 may update this Privacy Policy from time to time to keep pace with changes to our services, technology, or legal requirements. When a significant change is made to the Policy, we will:

• Publish a notice on our website;
• Notify registered users by email;
• Update the "Last Updated" date at the top of the Policy.

Continuing to use the platform after changes have been made means you agree to the updated Policy. You are advised to re-read the Policy before using our services after any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us:

When we receive a request to exercise your privacy rights, we will respond as quickly as possible in accordance with applicable law. Thank you sincerely for your trust in f996.